Privacy Policy

Privacy Policy — The Home Crew Concierge Services

Introduction

The Home Crew Concierge Services is committed to protecting your privacy and managing your personal information responsibly.

What we collect

We collect the following types of personal information:

• Name, address, email, and contact details
• Client records relevant to home and concierge services (e.g. service preferences, property access details)
• Billing and payment information
• Information you communicate via our website, email, or phone.

 

Personal information is collected when you:

• Enquire about or use our services (online, by phone, or in person)
• Communicate with us for services or feedback
• Visit or interact with our website

 

We collect and use personal information to:

• Provide and manage housekeeping, organising, and concierge services
• Communicate with clients and respond to enquiries
• Invoice for services and process payments

 

Your Personal Information

We may disclose your information to our team members and service partners as necessary to provide our services. Your information will not be shared without your consent. We take reasonable steps to protect all information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Data is stored securely in physical and electronic records.

Contact Details

The Home Crew Concierge Services

PO Box 78

Cherrybrook NSW 2126

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, with the date of the most recent revision.